My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
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To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
Try this:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
7:32 PM
Hi Steve
It seems.to be London...Same issues DTV only..did a rescan and no.luck with HD channels. Can't see any maintenance on transmitters?
Damon
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9:57 PM
Damon:
"London" has many Relay transmitters as well as the main Crystal Palace one.
We really need a full postcode to be certain, but it is likely that you are receiving from the Hemel Hempstead transmitter. If so, your aerial is likely to be pointing roughly NNW with its rods vertical.
Also, if so, see my reply to Lionel Hayward prior to your previous post.
If you aerial is pointing differently, please advise which way it is and which way the rods are and confirm your full postcode. We can them check whether you might be having interference issues from a new/upgraded phone mast.
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