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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Monday, 12 November 2012
G
Gary6:22 PM
Hemel Hempstead
Up to the last 3 weeks I have lost ALL freeview channels on both boxes (One upstairs the other down)...another one upstairs which is built into the tv is fine, its the two boxes that have lost all channels. I've un-plugged every plug/socket that connects both boxes & re-plugged in, switched off booster box & turned back on too, the one upstairs give 34% signal..still no channels, one downstairs nothing @ all. I lost in what to do !! before I pay for some one to renda...thank for your time GARY
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Gary's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
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jb389:34 PM
Gary: A 34% signal is not near good enough to resolve a picture on lots of equipment, and when you say that you turned the booster off then back on were you observing the "signal strength" (not picture) on the TV whilst you were doing this? as the internal power supplies on booster boxes can fail even although any light on the box could still be illuminated.
Please supply the model number of the box in question.
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Tuesday, 13 November 2012
I
Ian Penter2:48 PM
I have recently cancelled my Sky subscription and want to receive the free channels as I was advised that I could by Sky.I have a tv upstairs that is connected by a sky box to the sky dish and I have a tv downstairs that is run off the same box as an extension and which is controlled by a magic eye and receives the same channels as the one upstairs. Since cancellation of the service the primary tv upstairs is receiving all the free channels but the tv downstairs is not receiving any. Also the magic eye connector has a light on it which should be lit and it isn't. Do you know of any reason why the downstairs tv is not receiving channels.
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Gary6:49 PM
Hemel Hempstead
jb38:- Thanks for getting back, the box in question !! is an Eagle 240v/50hz splitter amp 8-way, cat No: T103c (In Loft) As I've said I shut down, took every plug/socket out within the house !! as tho to start again from new !!with still no results..seems odd thats its just happened to two freeview boxes when every thing was fine 3wks ago....I have a very big hammer that I'm tempted to use.
Cheers again look forward to your ans..G
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Gary's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
M
Mazbar8:05 PM
Gary: the amp you are talking about are a peice of junk only fitted by sparks, diy's , or cowboys this could be your problem. Try changing the amp or call out a aerial rigger who can check the signal with a proper meter not just the tv signal strength checker.
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jb388:35 PM
Ian Penter: The cancellation of Sky has no bearing whatsoever on your problem and which suggests that either a fault has developed in the cable that links the upstairs Sky box to your TV downstairs, or alternatively that the Sky boxes RF modulator power supply (internal) has failed.
To verify if this is the case or not, take the magic eye upstairs and connect it directly into the Sky boxes RF2 socket, if the eye does not light up when this is done then its the box at fault, but though go into the Sky boxes installers menu and check that the RF2 power is still enabled.
By the way when you connect the eye directly into the Sky boxes RF2 there is no need to connect anything to the eyes output.
Also the installers menu is accessible (on standard box) by pressing "Services - 4" then "0 - 1 - Select" and scroll to RF outlets.
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jb389:15 PM
Gary: Unfortunately I was unable to check the spec of your particular Eagle device as I cannot find it listed anywhere, and indeed any references I did see to Eagle splitters were not on UK sites and were not for digital TV via an aerial either, but for cable TV.
Although I am inclined to agree with Mazbar regarding this device I still think that you should verify if its actually working or not, this by either doing as was suggested in my previous posting or alternatively a modification to the procedure by going into the tuning menu on one of your devices and selecting manual tune, then if you are receiving from your local Hemel H station enter (BBC) Ch44 but do NOT scan, because on most devices the level of the mux channel entered into the box should immediately be indicated "if" any signal is there, note whatever it is and leave the TV on that screen.
The second part is to go into the loft and take the main aerial plug out of the splitter and do likewise with the feed from the splitter that goes to the TV / box with the signal indication on it then link the two plugs together, in other words by passing the Eagle unit by connecting the aerial directly to the TV (or box) used for the test.
Once back down from the loft check the signal strength indication to see if just the same as before or has possibly dropped, if though it is the same as before having linked the two cables together then the Eagle device is defective and should be replaced, possibly by one of the SLX brand booster / splitters as seen on the link.
SLX 8 way booster.
Philex Electronic (UK) Ltd. Homepage
Note: If receiving from Crystal Palace the BBC mux is Ch23.
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Gary: Is this the device?
Sharman multiCOM Ltd. - ALTAI T103C 8-WAY AERIAL AMPLIFIER
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B
Bob11:05 PM
Why can I not get a signal on the HD channels, even though the receiver shows that it will accept it?
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jb3811:14 PM
Bob: Its impossible for anyone to pass an opinion on this when you have neither (1) mentioned what you are attempting to get HD channels on, or (2) if not using satellite provided your post code or one from nearby, this to enable access to the reception predictor details.
The receiver model number should also be given.
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