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Freeview signals: too much of a good thing is bad for you

If you have a high-gain aerial or use signal amplifiers, it is quite common to find that the high-power digital signals provided after switchover will overload your Freeview equipment - and can appear to be "weak signals".

If you have a high-gain aerial or use signal amplifiers, it is
published on UK Free TV

Most people will experience nothing but simplicity and joy with the digital switchover - the process that turns off the old five high power analogue signals, and the existing six low power digital services and replaces them with six new high power Freeview multiplexes.

For those with problems, there are generally three issues.

Eliminating other possible problems first

The first is that very, very old equipment will not function with the digital signals split into 6,817 sub-signals, as it was only designed to work with 1,705 sub-signals. This is known as the "8k mode issue" - see TVs and boxes that do not support the 8k

It is also common that people do not clear out the old channel list (by selecting "first time installation" retune, "Factory Reset" or "Shipping Condition") before doing an "autoscan" for the available broadcast frequencies, and this results in everything from missing channels to no subtitles, programme guide, wrong channel numbers and no text services. If you can't find how to do it see either Freeview Retune - list of manuals or do it this way: My Freeview box has no EPG, is blank, has no sound or the channel line up is wrong .

A third problem is caused by having signals from more than one transmitter - see Digital Region Overlap.

The final very common issue is "too much signal".

Transmitters have much more digital power after switchover

At most transmitters, the digital signals after switchover are considerably more powerful than before. This was because when the analogue and digital services ran together, the digital services were kept low to prevent appearing as snowy interference on television sets using analogue reception.

Here is an example, from Sutton Coldfield, of how the signals change at switchover:



4,000kW of analogue signals are turned off, and the digital services increase in total power from 48kW to 1,200kW - that is an increase of 25 times in numerical terms, also know as +14dB. (The reduction of -7dB from the analogue strength is intended - the digital services require less power to cover the same number of homes).

This large increase in power should cause no effect for most people. A stronger signal does not increase the picture quality (you need Freeview HD for that), sound levels - the only effect should be that more homes that are further away from the transmitter mast can receive a stable digital signal.

High gain aerials and signal boosters

However, many people have been tempted into buying one both high gain aerials and signal boosters.



High-gain aerials were very suitable for places where the Freeview signal before switchover was very weak indeed, but if you have one of these and you are located closer to the transmitter, you will probably now have a signal overload.

Generally speaking, signal booster devices are never really much use for Freeview reception, and much of the time they actually amplify the interference more than they do the signal, causing reception to get worse, not better.

How to tell if you have too much signal

There are almost as many ways for a Freeview box to display the "signal strength" and "signal quality" as there are types of Freeview box. Here are some of them:



Speaking generally, there will be two indicators:

One is signal strength - this shows the power level of the signal entering the Freeview box. Often "0" is the lowest and "10" the highest, but sometimes it can be a percentage, sometimes coloured boxes and so on.

The signal strength should be around 75% - more than this indicates too much signal.

The other measure is the signal quality and this is much more important to high-quality Freeview viewing. Any measures that increase this to the maximum will provide for uninterrupted viewing, lower values will result in "bit errors" that cause the picture to freeze and the sound to mute out.

One problem with over powerful signals is the overload can sometimes show as a low signal because the receiver circuitry will enter a "blown fuse" state to protect itself.

How to deal with too much signal

First, if you have a booster or amplifier - remove it from your system. Don't just unplug the power, as this will result in no signal getting though the device.

If you can't just disconnect the output cable and connect it to the input cable, you might need a coax female-female coupler to connect two male connectors together.



If you don't have a booster or amplifier, you might have to fit an attenuator onto the cable. They come in two types, either a "single attenuator", around five pounds, or a variable attenuator, for around ten pounds. The variable sort has a knob that can be turned to select the required level of signal dampening.

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Comments
Tuesday, 4 November 2014
M
MikeB
sentiment_very_satisfiedPlatinum

6:00 PM

ALAN GREEN: OK - you have a TV which is pretty much on max signal strength all the time. If you read the article, you'll see that you really want to be around 75-80%, so some attenuators would be a good idea!

However, JB38 also pointed out a case recently of someone who had interference caused, as it turned out, by his neighbours Virgin box. Since your in a block of flats, thats a distinct possibility. JB38 has already explained one way to find out if there is such interference, but its always a good idea to have an aerial lead that is fairly resistant to interference.

Basically, a decent cable has copper sheathing of some kind which helps cut out interference. Although you can pay a lot for such things (Tesco's used to do one for about £30!), this: Online Satellite/TV/FM/DAB Cable, Leads and Connectors sales. should be fine. £3 plus VAT and P&P is a bargain . You can buy something similar elsewhere, but a couple of them would be a good investment anyway. Ironically, if you have too high a signal, this might not help, since a better cable tends to give a slightly better signal, but for the cost of a couple of leads and some attenuators (perhaps £15 all in), you should be able to solve your problem.

Its not unusual for other people not to have a problem with their system. Their Tv tuners might be less sensitive, aerial leads not working as well, and equipment set out differently. All you can do is to eliminate each possible case, one at a time.

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MikeB's 2,579 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

8:05 PM

Alan Green: The quality bar bouncing up and down on "any" digital receiver simply indicates that something is interfering with the signal, but though in your particular case with the range of possible reasons for the problem having been greatly reduced by the fact of you having stated that reception reverts to normal in the early hours of the morning.

On the subject on your neighbours having said that their reception is OK, taking this at face value then points to the problem purely being with your installation, but though this has to be qualified, insomuch that is provided the neighbours are viewing programmes on Freeview via the communal aerial system and not the same programmes via a Freesat satellite box, that is should a Satellite socket be provided on the wall plate? identified by a threaded male connector.

Another factor connected with what the neighbours reported being, that they reside on the same floor level as yourself and not elsewhere in the building, because if on another level they might possibly be connected into a different feed line from the distribution amplifier.

If you have read the reference I made to a problem that plagued another viewer, and with the reasons for being a cable box, in situations like that the household causing the problem is totally unaware of the fact that they are causing interference, as their TV is not coupled into the offending device using an RF lead but via its scart or HDMI socket, therefore if changing the jumper lead makes no difference to the situation nor does an in-line attenuator, then "if" (and only if) wherever your TV is located is next to a dividing wall from the another property, try temporarily moving your TV a few feet away from its present position, as interference from such as the device mentioned can be injected directly into the TV's circuitry by-passing the aerial input socket, albeit only over very short distances.

That said, the test referred to involving a long wave radio generally sniffs out interference of the sort responsible for direct injection.

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jb38's 7,179 posts GB
Wednesday, 5 November 2014
A
ALAN GREEN
11:09 PM
Coventry

Hi jb38.
The problem has been resolved,last week i ask a few tenants is my block if they were having problems with their tv reception ,and they had not.So i typed a letter out and posted it on the message board in my block with the Landlords phone number.The next day i phone the Landlord to explain what was happening,and to my surprise 3 other tenants had phoned to say they were having the same problem.So after all the posts i put on this site it was the aerial.I was informed that the tube in the aerial had blown,as i was about to ask the person who phoned me what did they mean the phone went dead,so that was the problem and back to normal now,but would like to say thanks for your help in is matter,at least now i have a better understanding of my TV and will have a better understanding of what to do if this problem occurs again.

KIND REGARDS
ALAN GREEN

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ALAN GREEN's 9 posts GB
Thursday, 6 November 2014
J
jb38
sentiment_very_satisfiedPlatinum

8:39 PM

ALAN GREEN: Pleased to hear your good news! your message board posting having been a good idea judging by the response to it.

Its pity about the phone going dead when you were about to ask a question, as I would have been interested to know the content of that said, as I was beginning to suspect that something other than what would appear to be the obvious must have been involved, likewise why I mentioned about having to qualify what your neighbours had reported on your original enquiry.

Another odd thing about the problem being, that one would have expected far more than just only three other residents having complained about their reception also being faulty when residing in an apartment block the size of yours, this giving rise to the suspicion than the problem was only affecting a small number of the lines from the distribution amplifier.

However, although I realise than your reception has seemingly reverted to normal and that's all that really matters, but should by any chance you find out anything else maybe you would be good enough to give another update, as the reason for the reception returning to normal during the early hours doesn't really fully equate as being the result of part of an aerial having blown down.

Many thanks for your update though, much appreciated!

Regards JB.

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jb38's 7,179 posts GB
M
MikeB
sentiment_very_satisfiedPlatinum

8:52 PM

jb38: 'as the reason for the reception returning to normal during the early hours doesn't really fully equate as being the result of part of an aerial having blown down.'

Indeed. I'm still trying to figure out how the aerial had a 'tube' to blow, but at least its getting sorted.

link to this comment
MikeB's 2,579 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

11:50 PM

MikeB: I feel that the person who informed Alan as to the cause of the reception problem (or alleged anyway) was likely not to have been a technical type nor even acquaint with aerials, and the tube referred to was one of the aluminium tubular elements on the aerial, likewise "blown" not being in the electrical sense but connected with a strong wind.

However, as Alan's reception is now OK then something must have been done connected with the aerial system, maybe a maladjusted distribution amplifier in addition to possibly replacing an element, that is if it was undamaged.


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jb38's 7,179 posts GB
Monday, 5 January 2015
D
Darrell Reid
8:19 PM

Hi there, i recently purchased an amplified indoor aerial and Frieview HD box for my room.
Shortly after purchasing, i tested both of these together at my girlfriends house, they worked perfectly and i was excited to get home and try them on my own tv set.
However, when i set everything up at home (the same way as before) no such joy.
I checked the signal strength and it would peak at 91% for a few seconds and then drop down to 0% for 5 seconds before going up again, during this, the signal quality did not move, it stayed at 0%.

I originally thought this would be down to the fact the indoor aerial was not strong enough, and so i decided to buy a '2 room digital TV Distribution kit'. This came with a variable gain 2 way aerial amplifier, a 2m flatlead coax cable and 25m of coax cable (which you had to fit the connections to yourself). I duly linked all of this up with the same optimism as before, only to find i had the exact same problem. However, the living room TV was and is absolutely fine through out this endeavour. I am very frustrated as i have browsed the web for hours now, looking for a solution, but to no avail!

I hope someone can help!

Thanks in advance

Regards

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Darrell Reid's 4 posts GB
M
MikeB
sentiment_very_satisfiedPlatinum

9:32 PM

Darrell Reid: A postcode would be a good start

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MikeB's 2,579 posts GB
Dave Lindsay
sentiment_very_satisfiedPlatinum

9:41 PM

Darrell Reid: Ditto MikeB's comment....

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Dave Lindsay's 5,724 posts GB
D
Darrell Reid
10:22 PM
Ayr

MikeB: sorry my postcode is KA8 8NX

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Darrell Reid's 4 posts GB
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