My Sky box has a "no signal message" - what do I do?
Brian Butterworth published on UK Free TV If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.
Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.
Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.
There are three ways you can attempt to reset your box. Please see
What can my do when my Sky Digibox says 'No Signal' ?.
If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.
All questions
In this section
Tuesday, 28 August 2012
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jb384:49 PM
Scott: Thanks for the update and pleased to hear all is OK again, though its a bit strange as to how the problem developed in the first place? still the only thing that really counts being that it is now working.
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Martin warren5:41 PM
hi i have a problem im trying to get my old sky + box to work off another tv with no ariel connection so i can get the free sat channels in another room! all of the wires are connected and a card is inserted. but no signal when i 1st moved in 6mths ago there was a signal through this cable!!!! redaing a few posts do you think it maybe a water logged connection? the Sky hd box in the living room works fine!!
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jb388:12 PM
Martin warren: Have you carried out the following procedure?
Connected a coax cable link from the Sky boxes RF1 (or 2 if using a magic eye) to the aerial input of your other TV.
If the other TV is an old analogue model then carry out an auto-tune so that it can search for the channel that the Sky box is sending the signal out on, once found store it.
If though the other TV is a Freeview type then it must be set to its "analogue" mode before carrying out the auto-tuning procedure or it will not pick the Sky box up.
If you still cannot get it to work then please give the model of box involved, as there is an Amstrad model (DRX595) that does not have an RF modulator fitted as standard.
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jb388:29 PM
Martin warren: On reading your posting again it now appears that you might be referring to two Sky+ boxes? should this be the case then are you using it with one or two feeds from the same dish used by the living room Sky+HD box, the LNB being a quad type with four outlets.
If you are then the "no signal" has to be caused by either a cable fault or alternatively as you have mentioned, a waterlogged "F" connector, as the dish must be aligned OK if the living room box is working from it.
The only other possibility is that the outlet port on the LNB is defective as the four outputs are independent of each other, although if you swap the "F" connector used by the box with "no signal" onto another port that presently used by the living room box then that will soon reveal if its the cable / connector at fault or the outlet port.
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Martin warren10:46 PM
Jb 38 thanks for that your second post is more like it there is a sky box in the living room we use at the moment where we subscribe to a package that all works fine the second wire that comes from the dish did work 6 mths ago with the fee sky channels but doesnt seem to work anymore when connecting to the old sky + box. it picks up the box etc but no signal and no channels!
if the next dry day i go to the dish what you are saying is change the wires to see if there is a wire fault or outlet fault? or that particular f connector may be water logged?? im correct in thinking that yes?
if i do all that and im still not receiving a signal what would you recommend?
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jb3811:34 PM
Martin warren: Yes if you are using a Sky+HD box in the living room (two dish feeds) and trying to get another Sky+ box to work in another location then that suggests that you have a quad LNB fitted, but as you only refer to "a wire" that infers that only a single feed been provided to that location from the dish meaning that there should (in theory) be a spare (unused) outlet port on the LNB.
You could of course just unscrew the "F" connector from the LNB and then further unscrew it from the coax for purposes of checking for traces of water, but the somewhat quicker method is to swap the "F" connector that feeds the problem box over with one from the living room feed and that will instantly show if the fault is with the "F" connector / coax or the LNB.
Needless to say that if its the LNB at fault then either the Sky HD boxes normal viewing or recording will start to show a problem.
The main point to remember being that your dish alignment must be OK otherwise the living room box would not work.
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Wednesday, 29 August 2012
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geoff london11:36 AM
i can receive all channels except universal which breaks up or shows no signal. This shouldnt happen as i get all other channels
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Thursday, 30 August 2012
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Darrell jones1:28 PM
How does poor weather cause signal failure.a storm in this area cause a failure.
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Saturday, 1 September 2012
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michael7:34 PM
i just want to know i have a quad on my dish working 4 tvs, can i use a splitter for a fifth tv, from my sky+hd to an old white standard box, iv tryed it and its saying no signal on 1, but the other is working ok.thanks
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Sunday, 2 September 2012
Lrd Nicol
7:11 AM
7:11 AM
michael: It's not possible to do this in the manner you describe. You can resolve this though by changing your quad LNB to an Octo. A relatively in-expensive upgrade.
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