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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Wednesday, 26 January 2011
Rick Warburton
10:27 AM

I have just installed a digital ariel and connected it to the TV (containing Freeview)but I only get BBC channels. I am using the Llanfyllin relay transmitter.
Can you suggest anything to help me get the others?

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Rick Warburton's 1 post GB flag
2:45 PM

Thought digital was going to be great but all we seem to be doing is resetting and picture freezing, lost one of the best programs named YESTERDAY and some others, total rubbish.Mendip needs a shake up or a pull down. fed up

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jan's 2 posts GB flag
Thursday, 27 January 2011
10:15 AM

Thanks B but I have tried this loads of times and all that happens is when I first go back to programs they are fine then once the set is turned off they disappear.Can I still use the King Weston station in BS11?

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jan's 2 posts GB flag
Peter Ford
3:49 PM

I live at TN39 3RD. Up to now I have been able to get the usual analogue BBC1, BBC2 etc channels. Also some Freeview channels., My arial points towards Heathfield as large oak trees in my front garden prevent me from pointing towards Hastings! Recently I am getting 'no signal' on any channel! I cannot afford to pay for a sat. dish. I have paid for a TV licence but cannot now get any programs!

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Peter Ford's 1 post GB flag
Peter's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
Friday, 28 January 2011

9:10 AM

jan: Yes, you can.

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Briantist's 38,899 posts GB flag
Monday, 31 January 2011
12:35 PM

My daughter is renting a flat in Kensington and up to about a week or 2 ago she was receiving all channels without any problems. Now all the channel 22 stations break up to the point they are not viewable. She has tried retuning but this has made no difference. Would a signal booster help?
Any suggestions?

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Allen's 1 post EU flag
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