My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
Would you please check what the reported signal strengths are for each of the Sudbury multiplexes. You are 32 km from that transmitter so should e getting a good signal without any need to an amplifier. The channels to check are: 44, 41, 47, 58, 60- and 56. Note that these are the channels used by the transmitter and not the programme numbers.
Ideally you should have a signal strength of between 55% and 85% for normal SD channels and between 65 and 80% for HD channels. If your signals are less than that then it is worth checking all the aerial cabling that you can access and check for any lose connections or frayed wires. If the strength is more than that stated then you have too much signal, in which case do you have an aerial amplifier or a powered distribution unit?
Further advice depending on your feedback.
|link to this|