If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

Sharp TU-R160H
Humax 9200T
Thomson DTi 1000

The workaround appears to be to add the "8k" manually ( for , for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - ukfree.tv - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

Alba 0871 230 1777
Bush 0871 230 1777
Daewoo 0870 100 2525
Hitachi 0870 405 4405
Humax 0870 247 8800
Nokia 0845 045 5555
Pace 0870 120 1910
Panasonic 0800 169 3012
Philips 0870 900 9070
Pioneer 0330 123 1240
Sharp 08705 274 277
Sony 08705 111999
Thomson 01443 220220
Toshiba 0115 976 6958

Help with Freeview, aerials?

How do I get a test card with Freeview	1
I would like to know if it is possible to receive UK terrestrial Freeview servic	2
I have been told I would receive too much singal from my Freeview tansmitter as	3
Can my Freeview box receive more than one BBC and ITV region?	4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana	5

In this section

Should the UK close down the TV networks to allow for more mobile broadband?	1
UK Digital switchover ends - Northern Ireland completes on 24th October 2012	2
The last day of analogue television in the UK - goodbye PAL	3
2 days left of analogue television - goodbye teletext	4
3 days of analogue to go - goodbye to NICAM 728	5
Changes to Saorview frequencies and power levels, 24th October 2012	6

Comments

Thursday, 5 April 2012

malcolm
5:09 PM

i have ferguson fdt500,can anyone wth retune?

link to this comment

malcolm's 1 post GB flag

boo
8:12 PM
Hounslow

I have a samsumg le32c450 tv and i am not recieving bbc1 bbc3 bbc 3 or bbc news i have tried retuning and nothing my postcode is tw3 1pp

link to this comment

boo's 1 post GB flag

boo's: ...

Friday, 6 April 2012

paul dommersen
11:37 AM

I have an integrated freeeview bush tv.iam unable to retune as each time i go to retune i get the sign. i can get itv and other networks but not bbc 1and 2.other than getting a new set please advise a solution to problem

link to this comment

paul dommersen's 1 post GB flag

roy privett
12:58 PM

I have a Ferguson FTV set top box with a modulated as my Pye TV has no scart sockets. This worked perfectly on prior to last wednesday when the BBC 1 and BBC2 signal was lost I retuned the box as suggested but stil cannot get BBC1 and BBC 2, But I can get ITV 1 on the first three of the box. Why is this and will things improve when Phase 2 is implemented on April 18th?

link to this comment

roy privett's 1 post GB flag

Malcolm Prior
6:07 PM

My postcode is EN37HZ. I successfully retuned my Phillips DTR 220/05 with all previous TV and still available, but 2 or 3 times a day I am losing some stations or finding I am unable to switch between tv and radio and have to repeat the whole retuning process. Is this to be expected until is complete, or do I have a specific problem?

link to this comment

Malcolm Prior's 2 posts GB flag

jb38

_{sentiment_very_satisfied}Platinum

8:51 PM

Malcolm Prior: You should carry out a reset on your box just in case that the tuners memory is overloaded by attempting to store more than its technically capable of doing, this accessed by pressing - "Menu" and highlighting "Box settings" then highlight "restore factory settings" and press OK.

link to this comment

jb38's 7,179 posts GB flag

jb38

_{sentiment_very_satisfied}Platinum

9:00 PM

roy privett: This can be caused by one of two separate reasons, the first being that the being received is excessively strong to the extent that its blocking the tuner, post code required to verify if this is likely to apply or not, and the second reason being that your Ferguson box cannot respond to the new 8K operating that the BBC is now on, which of course come the 18th the other will be as well.

Maybe you could indicate the exact model of the box as well as your location, or somewhere very near to!

link to this comment

jb38's 7,179 posts GB flag

jb38

_{sentiment_very_satisfied}Platinum

9:34 PM

boo: As you are only located at 12 miles away from its possible that this "might" be caused by overloading, so if you have access to a set top connect that into the set and carry out a re-tune.

Needless to say, that if you have any type of in line then by pass it, as if this did apply and you by passed it then a set top aerial would be unnecessary.

By the way, if you do get the BBC it doesn't matter what like any other channels might be, as its only a BBC test.

Give on results, but should this not make any difference then it could be an issue concerning the actual TV which I am unable to check at this present time, but give an update on the result of the test suggested.

Another point being that provided you aren't in a basement environment then a piece of wire of about 8 inches long pushed into the inner part of the aerial socket is a good substitute for a set top aerial, but only when at the sort of distances from a high powered such as applies in your own situation.

link to this comment

jb38's 7,179 posts GB flag

Saturday, 7 April 2012

Malcolm Prior
10:13 AM
Enfield

Malcolm Prior:JB38 thanx for your answer, but what you suggest is exactly what I have been doing 2 or 3 times a day to restore the 3 or 4 stations, usually BBC, for which the fails after having been fine for a few hours.

link to this comment

Malcolm Prior's 2 posts GB flag

Malcolm's: M's Freeview map M's terrain plot M's frequency data M's Freeview Detailed Coverage

jb38

_{sentiment_very_satisfied}Platinum

11:23 AM

Malcolm Prior: The only reason for me having suggested a "reset" is, that if a plain retune is carried out in some TV or boxes this doesn't necessarily blank out everything stored in the tuners memory and is inclined to add to it, and lost problems are frequently caused by this not having been done, especially in boxes of older design.

link to this comment

jb38's 7,179 posts GB flag

Select more comments

Page 18

Your comment please