My Sky box has a "no signal message" - what do I do?
If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.
Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.
Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.
There are three ways you can attempt to reset your box. Please see
What can my do when my Sky Digibox says 'No Signal' ?.
If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.
12:08 PM
tricia Lindsay: No, it needs to be connected to the dish by a cable. Look at the LNB which is on the end of the dish's arm. Are there any spare connections and if so then run a cable from one to your upstairs room. If there aren't any spare connections/ports then you can pick up an LNB with more ports online and swap it.
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12:03 AM
why is Ch.123 etc.not avalable to me.
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5:15 PM
I am trying to connect my youview box to my new smart tv, I have the aerial lead going from thecwall into the back of the tv but does it need to go from the tv into the you view box?
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5:36 PM
patricia: The aerial connection from your wall socket goes into the YouView box first, then another jumper lead is connected from the YouView boxes aerial "out" socket into the TV.
What brand of YouView box are you using?
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11:31 PM
Patricia/jb38:
My BT YouView box does not have an 'aerial out' socket. The aerial lead from the wall socket goes directly to the YouView box's aerial input socket. That connects to the TV via an HDMI cable. The YouView box also needs an Ethernet connection to your internet router - I use a powerline socket pair to provide that without running a lengthy Ethernet cable between them.
The design of the YouView box assumes that viewers will use that alone to select and watch the various Freeview programmes without using the tuner in the TV set at all. As I am not entirely comfortable with that situation, I have placed a small powered 'splitter' with the aerial lead from the wall socket connected to the input of that, with two leads then feeding the YouView box and the TV. The type I use is similar to this: TV Freeview Aerial Amplifier Booster Splitter 1 input 2 outputs Adjustable Gain | eBay and I have set the gain to the minimum possible as I do not need much gain, only enough to overcome the splitting losses (I am on Mendip at about 20 km so have very good signal strength and don't need any more than overcoming the 6 dB spliting losses). That solution is better than a non-powered splitter as that requires all the outputs to be connected all the time to prevent unwanted impedance mismatches.
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12:12 AM
MikeP: Which model of Youview/Humax box are you using? As far as I'm aware, all versions of the Humax have loop-through capacity, apart from the latest 2000T, but they all have two sockets on the back, as you can see: http://cdn2.mos.techradar….jpg , & http://cdn4.mos.techradar….jpg
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12:31 AM
MikeP: Yes, thanks for that, I suspected that this might / could apply with the device Patricia is using, likewise why I requested info on the brand model.
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10:37 PM
MikeB/jb38
My YouView box is not a Humax, as far as I know. It is a DB T2200/BT, a small square box as supplied by BT now (it arrived 2 weeks ago and I've only just got it set up after moving home) and it does not have a recording facility as it's not YouView+ equipped. The sockets on the back are for power, USB, HDMI, Ethernet and UHF aerial in - there is no UHF out socket provided.
So I've used an active splitter to feed UHF to TV and YouView so we can chose which we want to watch, either Freeview, Freesat (the TV has that built-in), Sky or YouView with all the usual internet fed catch-up options.
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11:21 PM
MikeP: I'd read something about them, but not actually heard very much detail. Be interesting to see who its made by, and slightly odd that it has no pass through capacity, but like you say, a splitter is an easy solution (in fact its how my PVR is set up as well). Whats it like to use?
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