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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Wednesday, 23 February 2011
Briantist
sentiment_very_satisfiedOwner

7:41 AM

Tony Mason: You are not predicted to get good Freeview reception until 2012, when the Heathfield transmitter goes to full power digital service.

Currently the Hastings transmitter will provide you with a poor service, and this will actually get even worse in 2012.

I would suggest you consider using Freesat for the moment, and then use Heathfield when it switches for Freeview in 2012.

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Briantist's 38,910 posts GB flag
L
Len
9:41 AM

No, you have missed the point. The channels are all shown after a re-tune, but after a few days they have gone and another re-tune restores them. It is as though the memory has dumped it's contents. The auto-clock does not work, yet does after a re-tune. This is common to the other Panasonic HDDs that neighbours have.

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Len's 2 posts GB flag
LutonFan
sentiment_satisfiedGold

9:21 PM

Len- This could be down to a software issue, as Briantist pointed out. E-mail Panasonic with the details and get your neighbours to do the same.

Hope you get the problem sorted.

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LutonFan's 382 posts GB flag
Thursday, 24 February 2011
J
Jane Dawton
4:13 PM

Have had little or no signal on any of my 5 different digital TV's today CT170PH Dover area but my next door neighbour has a signal. What is going on? I have tried the plug unplug bit no joy.
Had everything renewed rewired about 6 months ago

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Jane Dawton's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

4:16 PM

Jane Dawton: Please see the Freeview on Dover TV transmitter | ukfree.tv - independent free digital TV advice page for details of the work going on there.

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Briantist's 38,910 posts GB flag
K
kim davies
7:06 PM
Evesham

Hello,
i'm in Worcestershire, postcode wr11, Sutton Coldfield transmitter, i believe.
Every day between 4-5pm, our signal disappears and we have no television for most of the evening.
We have reception in the morning,and early afternoon. BT vision is installed, but we know it's nothing to do with that because my daughter has a teely with freeview box in her room, and she loses all reception at the same time.
I've tried rescanning after all the channel have been cleared but nothing- i keep scanning through the evening in the hope something might appear...just a blank screen, or if it decide to go during a programme, i'm left with a frozen picture...
No neighbours have this problem.
Can you help? i'm sooooo fed up of this :(((
Thanks,
Kim x

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kim davies's 2 posts GB flag
kim's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
K
kim davies
10:48 PM
Evesham

Thanks Briantist, but sadly, none of the advice or reasons are relevant.....problem is still happening now, evertything switched off that should be....could cry actually, so fed up with it :(((

link to this comment
kim davies's 2 posts GB flag
kim's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
Friday, 25 February 2011
Briantist
sentiment_very_satisfiedOwner

6:37 AM

kim davies: Sorry to hear that.

If you can locate the problem yourself, you probably need to call in a professional to find the source of the problem for you.

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Briantist's 38,910 posts GB flag
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