All posts by Briantist
Below are all of Briantist's postings, with the most recent are at the bottom of the page.
Ian Mc: I would give this a go - My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice on the device with the EPG problem.
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Bob M: Please see Single frequency interference | ukfree.tv - independent free digital TV advice .
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Scott: No, if you want to do it online or via USB that is OK, but the fixes will also be provided "over the air" too.
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Ken Harper: If you point your aerial at a Welsh transmitter, you will get Welsh services. If you want English ones, use the Mendip transmitter.
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Eza: The best you can try is a "first time installation" and ensure that your aerial cable is a really good one.
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Tom: You should have no problems receiving Freeview HD, can you please see Single frequency interference | ukfree.tv - independent free digital TV advice ?
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Emma: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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Angela Mathers: I'm very pleased to hear that you found the problem and managed to fix it.
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Cat: If you are buying a box in the UK, get a Freeview+HD recorder, as this will work with the services in France.
Standard Freeview (non-HD) boxes will not work with all French terrestrial transmissions.
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Anthony Hardwick: Please see All about Freesat | ukfree.tv - independent free digital TV advice for details. You will need a very large dish to get the services from Astra 2D.
It isn't true that you can watch Sky Sports for free in Italy, see Sky Italia on Hot Bird 6/8/9 at 13.0°E - LyngSat .
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Steve C: You should probably verify that the device works by connecting the receiver to your main TV.
You may simply have too weak a signal for the video receiving to work.
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RAY: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help with that.
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Richard: Sky Deutchland isn't doing that well by all accounts, because there is quite a lot of competition in the German TV market.
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Peter: It is not likley to be the "wrong aerial". Freeview HD, until switchover, comes from the Lichfield (Channel 5 analogue) transmitter and is provided on C34
at 4,000W.
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Julie: You are not in a Freeview reception area until switchover next year, so any DTT receivers will not provide channels until then.
Freesat works anywhere in the UK, you can just switch to Freesat as per the instructions at the top of the page.
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marilyn: Bit hard to say without a full postcode, but you are probably using the Sandy Heath transmitter and if so you will have to wait until the ArqB multiplex goes to full power on 14th September 2011.
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Geoff Critcher: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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matt: Yes, but you will need to phone Sky and let them know you have changed boxes for the Sky Sports channels to work.
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rebecca: Your rooftop aerial needs to point at the Sandy Heath transmitter, if it does you will receive all Freeview channels.
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ken: Your aerial should be pointing at the Mendip transmitter, from where you can get all the services.
But, if you say your signal is blocked by trees, then your best option is to use Freesat, as detailed at the top of the page.
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Az: The Alexandra Palace transmitter has no Freeview at all until Wednesday, 4th April 2012.
You are expected to get Freeview HD from Crystal Palace, but only until August 2011 due to external use of C31.
At switchover Crystal Palace will provide all channels including the Freeview HD ones.
I would suggest you look at Single frequency interference | ukfree.tv - independent free digital TV advice with regard to C31.
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Vikki: If you have lost BOTH your Sky and analogue TV, then the problem will be the connection between the "remote" TV and your Sky+ box - check the RF cable is connected to RF2 and is OK all the way along.
If you have Sky but no analogue then either you have not plugged your aerial into the "RF in" on the Sky box OR your region has switched off analogue.
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Doug: It could just be the effect of other distant transmitters switching over and reducing their interference on your reception.
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Emma: Loft aerials are not recommened for reliable Freeview reception.
I would suspect you need to check the cables and connectors on the "other two" TVs for damage.
Are you using a booster or amplifier?
Also, your postcode would be helpful.
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Freddi: OK, please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
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Nick H: It is utterly impossible for the terrestrial signal changes to effect your Sky reception.
Please try Method 2 at the top of the page.
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mohammad abid: Please see What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent free digital TV advice .
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Kate: Please can you see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help?
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Angela Mathers: Can you borrow a Freeview box, so you can work out if the problem is the signal (borrowed box does not work) or your box (borrowed box works fine)?
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Andy MacLeod: I can't really say without a full postcode. The most likley explanation is either your receiver is on the "doesn't work" list - see TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice or you now have too much signal. If you have any boosters or amplifiers, remove them from your system.
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ianstev: Please see Single frequency interference | ukfree.tv - independent free digital TV advice .
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Nik Brown: No, there are no transmission problems, but you might expect such problems with an indoor aerial. Reliable Freeview reception requires a rooftop aerial.
I can't really say more without a full postcode.
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Simon: If you can't see another cause you might have to wait for the frequency and power level to change on 18th April 2012.
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PeterAW: Please can you provide a postcode. Have you tried My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice ?
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Nick: Like I said, the signal strength does not matter, ONLY the signal quality is required for digital reception.
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Ronnie: Please see Single frequency interference | ukfree.tv - independent free digital TV advice for help.
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Jeff Eastmond: The channel is still broadcasting on Freeview. Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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Julia Burnham: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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jonny: The LG LH5000 don't have Freeview HD built in, please see What does "Full HD Ready" actually mean? | ukfree.tv - independent free digital TV advice .
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Lynda Ballam: Please see Compare Freeview and Freesat TV | ukfree.tv - independent free digital TV advice for more.
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kieran r: You can't pick up signals from the West Yorkshire transmitter in Basingstoke! You should be using the Hannington transmitter if you want to use Freeview.
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ian perry: Please see Single frequency interference | ukfree.tv - independent free digital TV advice for help.
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David L: Please see Single frequency interference | ukfree.tv - independent free digital TV advice for help.
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GEORDIE MEL: It will work if your dish is large enough - you may need a 2 meter dish to be able to pick up the UK channels on the Astra 2D satellite.
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Teresa Ward: You will probably need to speak to whoever manages the communal system to ensure that your satellite connection to your address is working.
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lee: Please see Upgrading from Sky+HD to Freesat+HD | ukfree.tv - independent free digital TV advice .
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Nick: Right. This is an excellent document to read if you want to understand more about what effect the signal - http://tech.ebu.ch/webdav/site/tech/shared/tech/tech3348.pdf .
Sharpness is not necessarily a good thing - if your TV has a "sharpness" setting, turn it off or right down.
All digital signals require compression and packetizing - see How digital television works | ukfree.tv - independent free digital TV advice - there always has to be a buffer for this to work efficiently.
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Gilli Milner: You might expect this with a loft aerial - please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
There are no engineering works.
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Mark Garner: Just connect the Sky+ box using the first satellite input feed and power on.
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George Bajan: Everything is listed on Freeview on Darvel TV transmitter | ukfree.tv - independent free digital TV advice .
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Steve: Freesat, Freeview and fSfS are all listed and All free-to-watch channels | ukfree.tv - independent free digital TV advice is still there.
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Jeff Eastmond: Try My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice .
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Nick H: The most likey explanation is probably that the LNB has a fault, and you will have to replace it.
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Thomas: Channel 5 on analogue will not be reduced in power until it is switched off at switchover.
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Tim Bain: Yes, that's why there are links to it on every page in the Watch Live right hand panel...
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Zimmy: I'm sorry, but if you can't take the time to understand how it works then you are not really in a position to comment about it.
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PamF: Just buy a Freesat+HD box and replace it for your Sky+ box, as detailed at the top of the page.
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Billy: The transmission frequency information is at the top of the page.
Can you please see Single frequency interference | ukfree.tv - independent free digital TV advice .
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John Taylor: You will receive 100% of the Freeview and Freeview HD services today. I suspect you don't have the required rooftop aerial.
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Robert: You must do a "first time installation" now, due to the first stage of switchover, and do the same on Wednesday 15th June 2011.
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lucilou: No, you can't connect your dish to a "normal aerial connection", only to the satellite connection.
If you have a Freesat TV then there will be a satellite input connector on the back.
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Nick H: I don't think it would be "dust and cobwebs" causing the problem.
It not too hard to change the LNB, but you will have to take great care not to move the dish - an engineer would have a satellite signal meter which would help.
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Nick: Please can you see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for some suggestions?
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Emma: Yes, the aerial will work properly when mounted externally.
No, the TVs should not interfere with each other.
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Harry: I'm pleased to hear your have the DAB services from Holme Moss.
The MEN multiplex is provided at both a very low power and restricted radiation pattern, you will not be able to receive it in Oldham.
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leeroy: The transmitter has not changed. Please can you see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
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David EDWARDS: The transmitter is operating normally, please can you see Single frequency interference | ukfree.tv - independent free digital TV advice ?
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Nick: I think you will find that the analogue picture is exactly the same, but you don't have the blurring that a CRT would provide.
You have not said if you are using a SCART or HMDI to connect your Sky box to the TV.
No, Sky do not "deliberately blur" their pictures. In fact, Sky do not have any hand in the encoding of any channels other than their own branded ones.
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kieran r: There are no engineering works at Crystal Palace. Please see Single frequency interference | ukfree.tv - independent free digital TV advice for help.
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Ian MacRae: From your description, it sounds like a fault with the Grundig Freeview HD box.
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roy talbot: Please see All about Freesat | ukfree.tv - independent free digital TV advice - note that you will need a very large dish (perhaps 2 meters) to receive the BBC and ITV services from Astra 2D.
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lizzie: You need to connect your Freeview box to a rooftop aerial to receive the services, and the aerial needs to point to a transmitter with the digital services.
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glb37: No, as per the article, this was the first stage of switchover, the second stage is on Wednesday 15th June 2011.
At switchover the frequencies used change, so you have to do a "first time installation" on each date.
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Stephen: I think you have a very good diagnosis that you don't have a satellite signal.
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milly: You will need to do a "first time installation" and do it again on Wednesday 15th June 2011.
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Stuart Brown: Please see TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice to check your receiver will still work.
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John Robinson: Please see Find a Freeview transmitter by frequency | ukfree.tv - independent free digital TV advice .
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Stephen: Yes, they are called "satellite signal meters". You can get them at
TV & Satellite : Free-to-Air Satellite : Satellite Finders & Meters : Maplin Electronics
and other places such as Buy Satellite Signal Finder Kit at Argos.co.uk - Your Online Shop for Freesat accessories.
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kevin: There are FOUR transmitter you can receive a full-power Freeview signal from: The Wrekin, Lark Stoke, Bromsgrove, and Winter Hill. Are you using a rooftop aerial?
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glb37: You *MUST* first clear the channel list of all channels, and then rescan. If you do an "add channels" this will put the channels in the wrong place and leave you with blank channels.
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Peter: Very hard to be sure without your full postcode, you might be outside the reception area until switchover.
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Patricia: Some of the channels have moved frequency, you need to clear the channel list on the receiver and rescan for your channels.
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glb37: The output for the BBC services (BBCA) is now five times stronger than on Tuesday.
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Julian Healy: The dish must be aligned correctly, you don't have to use a Sky engineer, you can use a local installer if you want.
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gary webster: You can fit a compatible (fitting) LNB to the dish. No signals are blocked by the equipment.
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Steve: I've got a small Asda DAB portable radio that works perfectly well, and has an internal radio. It depends on the coverage area.
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Nick: Freesat and Sky use the same transmission on the same satellites.
Almost all Freesat boxes have HDMI connections.
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Keith A: Yes, just replace the Sky+ boxes with Freesat+HD boxes.
There is no charge for any Freesat service, you just buy the box.
Yes, Freesat+ boxes do all the same things as Sky+ boxes, plus you can record radio programmes too.
See Upgrading from Sky+HD to Freesat+HD | ukfree.tv - independent free digital TV advice .
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Emma: You are in a very strong signal area for the Crystal Palace transmitter. A rooftop aerial should provide a reliable signal to several TV sets.
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AJ: I would guess you have a DUCT phone? If so, ensure that the base unit and handsets are kept away from your receiver and aerial cables.
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Tom Fletcher: Not sure why you would be fitting amplifiers "for the DSO", as they will be unnecessary in almost all places after the switchover, and will be harmful to reception in very strong signal areas.
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Ian MacRae: Sometimes there is a problem when you opt for "Dolby Digital" sound and don't have a DD decoder in the target device (such as the TV). Ensure that the Freeview HD box is set to "stereo" and not "Dolby Digital".
I say this, but there is no 5.1 on Freeview HD at the moment...
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Janet Smith: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
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George Lindsay: ITV 3, ITV 2+1, 5*, 5USA, Quest, Challenge, PICK TV, Dave, Dave Ja Vu, E4 +1, PICK TV +1, Sky News, Yesterday, Film4, 4Music, VIVA, ITV4.
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James Gray: See "Comparison of analogue and digital signal levels" at the top section of the page.
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glb37: Is your receiver on the TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice list?
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Wellwornsalt: After switchover the coverage of Freeview will match the current analogue coverage.
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t hobs: Please check the suggestions on the Freeview reception has changed? | ukfree.tv - independent free digital TV advice page.
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David: All content delivered for transmission on BBC Two has been in HD for about six months now. The main problem for the BBC are:
- there is no transponder space left on Astra 2D
- there is no space on Freeview HD for any more HD channels
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Peter Challis: The BBC site has it here - BBC - BBC Internet Blog: Changes to BBC HD channels on satellite on 6th June .
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Simon: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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dale duly : There are no reported transmitter problems, can you please see Single frequency interference | ukfree.tv - independent free digital TV advice ?
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Al Williams: If your analogue reception is not good, then you can't really expect stable Freeview reception.
Can you use the analogue reception as a guide and try and improve the situation?
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Nick: Yes to the picture quality.
HDMI is perfect digital transfer of the decoded information, SCART is analogue and thus imperfect.
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Steve: Yes, it's one of these ASDA Personal DAB And FM Radio | CD Players & Radios | ASDA direct - perfect reception wherever I am.
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Simon Meyers: Please see Find a Freeview transmitter by frequency | ukfree.tv - independent free digital TV advice .
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Kelly: I would call the government-funded Trading Standards Hotline, called Consumer Direct on 08454 04 05 06 or see Consumer rights : Directgov - Government, citizens and rights .
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glb37: I can't recall a PCI card that doesn't support the 8k transmission mode.
Perhaps your signal is now too strong. If you have an amplifier, try removing it.
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Neil: Yes, you can move your aerial to get a signal direct from Winter Hill, from which you will receive all the Freeview multiplexes.
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angela: Please see Freeview intermittent interference | ukfree.tv - independent free digital TV advice .
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M.Munn: The TV Licence pays for the BBC to make and broadcast programmes, but it does not cover your or anyone else's reception. That is your resposilbity.
Also leaving aside that it is impossible for your to have a single channel on Freeview, as the servies are provide in multiplexes, please can you see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
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Mike: Personally, I can't recall the actual point that powerline devices went from being utter illegal to tested-and-approved.
I can't for the life of me see why people can't run in a cat5e cable, if the don't like wifi.
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David: Yes, more Freeview might suit viewers, but it won't bring in the revenue that 4G mobile licenses will.
To be fair to Ofcom, there is no form of radio transmission that is immune from interference, thus the need for extensive FEC (forward error correction) in all digital broadcast systems.
At least the lower cleared band hasn't been used yet, that would cause problems in London!
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Trevor: Loft aerials are not recommended for Freeview reception, but I would venture your problems might stem from the use of an amplifier. If you have one, turn it off.
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amanda stein: Did you do a 'first time installation'? What is your full postcode please?
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Bill: Yes, you can. However, you will need a quad-LNB - a package of four LNBs, fitted to the dish.
For satellite reception, there must be a single cable for each receiver connected to an LNB output.
For Freesat+ (and Sky+) where there are two receivers in the box, you need two cables and two LNB outputs.
So, a quad-LNB and cables can support four Freesat boxes, two Freesat+ boxes, or one Freesat+ and two Freesat boxes.
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Ronald: I am assuming from your question that your old TV doesn't have a SCART socket.
If not, there are two options.
The first is to use a different sort of 'direct input' - there is probably a 'video in' socket on the back of the TV, probably an 'phono socket', along with two for 'left and right audio in'. If there is, then you just need a SCART to phono lead.
If there isn't, the you can buy an 'RF modulator' for about £20 that allows your TV to 'tune in' to a Freesat box.
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Luke: The satellite is in geostationary orbit over the equator and is about the size a large fridge. The dish must be very carefully aligned exactly on the satellite.
This page will give you the exact details - Astra 2D at 28.2°E - LyngSat SatTracker .
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craig: I think the point of the restrictions to to only permit reception of certain programmes in Italy. This is done by only allowing the cards to be obtained there.
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john attwater: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice for help.
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Trevor Harris: I'm always optimistic. I was really trying just to explain the technicalities involved, rather than BBC policy.
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COLIN: Can you see Freeview reception has changed? | ukfree.tv - independent free digital TV advice please?
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Bill Thompson: Sorry, but you are only able to get the "Freeview Light" service using an aerial, because of your location.
If you want more channels, you will need to use Freesat - see Compare Freeview and Freesat TV | ukfree.tv - independent free digital TV advice and All about Freesat | ukfree.tv - independent free digital TV advice .
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Russelll Wolak: You won't get a more stable service until switchover (18th April 2012) with Freeview HD, but you will have four HD channels to watch.
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John Robinson: Yes, during the first stage of switchover Multiplex 1 on C33 was turned off and replaced by Multiplex BBCA on C27 (522.0MHz). This is the normal procedure for "stage one".
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izrr: You will need a cable to connect the set to the aerial point, as reliable Freeview reception requires a rooftop aerial.
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ALL: Please report the problem to the BBC via the "BBC Reception test" link next to your post.
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Corin: The page makes quite clear that the transmitter is no longer in use. The coverage area is shown for historical reasons.
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glb37: Sounds like a problem with the Compro software. Perhaps they have a software update?
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Nigel: No, it has not. Please see Single frequency interference | ukfree.tv - independent free digital TV advice .
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c: Please see Single frequency interference | ukfree.tv - independent free digital TV advice - you can receive multiplex 2 everywhere in the city.
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Richard Davis: Yes, you're right. I think I must have had "reverse the polarity of the neutron flow" on my mind...
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Ian: Technically speaking this is only true if you use battery power to operate the television set.
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nickwilcock: D3+4 is on the old ITV1 frequency, which is how it works on most of the main transmitters.
You are not "likely" to suffer interference, as pointed out above, there is a 1 in 36 change you will have a filter fitted for free, and a 1 in 903 chance you will have to have someone else pay for you to have a complementary Freesat or a free Virgin system.
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Robin Richards: It is highly unlikely that canals are going to be near sites for 4G transmitters.
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Don Johnstone: Who said the answer was to get better equipment?
You have not provided a postcode, so I can't be sure, but the most likely explanation is that you are using a booster and you need to remove it from your system.
If you don't have an amplifier, you probably need an attenuator, and they cost about a fiver.
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E Welch: "The commercial multiplexes at Sandy Heath will remain on their pre-switchover channels and powers for a period after digital switchover. SDN will then temporarily move to channel 31 (at 20kW ERP) on 31 Aug 2011, before adopting its final allocation of channel 51 on 18th April 2012. Arqiva A will adopt its final allocation of channel 52 on 23 Nov 2011. Arqiva B will temporarily move to channel 67 (at 20kW ERP) at switchover and then it will adopt its final allocation of channel 48 on 14 Sept 2011."
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M Healey: I would first check the batteries in the remote.
Did you do a "first time installation" at switchover? Have you tried this - My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong | ukfree.tv - independent free digital TV advice on your set?
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David: All Freesat HD boxes do DVB-T2, all Sky+HD boxes do DVB-T2, almost all HD transmissions aside from the BBC's use DVB-T2. No one will notice.
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Peter Short: Most likely as you have not performed a "first time installation" as instructed.
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drew : Press [SERVICES] then press [RIGHT] for "SETTINGS", then press [RIGHT] until it says "SIGNAL".
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Anthony Clapinson: The same as for everywhere else, a gimmick with no consumer demand that will be forgotten about.
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Neil: I would check your equipment is not on this list - TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice .
Also, if you have an amplifier or booster, remove it from your system.
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PAUL LEA: Yes, that is correct, the multiplex low power means it only generally covers Manchester.
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Rick Whitehead: I would see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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Stephen Robinson: If your box is on the above list, no, unless it is the Humax 9200T.
You may have too strong a signal, if you have an amplifier or booster, remove it from your system.
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gino: Unless you can get a card sent to an address in Italy, then you won't be able to watch the encrypted programming. See Tivuitalia - HOME
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jamie: Sky Anytime is only provided to Sky subscribers as it records a selection of subscription programmes automatically.
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Cath: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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Doug Balmer: Please see the above article.
You have two options, either buy an "RF modulator" such as
Programmable Universal Modulator : AV Accessories : Maplin
or, run a satellite-grade cable from one of the spare LNB outputs on the dish to your other TV set, and use your old Sky+ box to watch (only) Freesat-from-Sky programmes.
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Ian: Actually, the rule seems a lot less out of date now that it did in the 1980s when there were no battery operated TV sets at all...
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David: This sort of thing happens all the time with channels moving between transponders, the Sky+HD and Freesat HD boxes are designed to deal with channel reconfigurations.
The only people that might have to do anything are those with 'generic' free satellite receivers.
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Steve: I think I heard it summarized as "anything that requires you wear glasses to watch TV is never going to catch on".
And it's not 3D, of course, it is stereoscopic. 3D television would allow you to move around and change your perspective on what you can see like you can with a hologram.
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NottsUK: The 3D broadcasts usually appear as a "split screen" on normal receivers as the left and right eye views are carried in a single HD frame - the horizontal resolution of each is halved to fit it into a single "standard" frame.
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eddie: Yes, see Upgrading from Sky to Freesat
| ukfree.tv - independent free digital TV advice .
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Al Williams: Your transmitter is the Sandy Heath transmitter. You should get the three public service multiplexes OK from it before 28 Sep 11, and then you might loose them again in November until 18 Apr 12.
If you have poor analogue reception is not 100% that you will get reception at switchover.
Freesat might be a good choice until 18 Apr 12 to be honest, see Compare Freeview and Freesat TV | ukfree.tv - independent free digital TV advice .
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papakorn: You have not provided a postcode so I can't be sure.
It might be you have too much signal. If you have a booster or amplifier in your system, try removing it.
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Ian: It is quite likely your signal are too strong now. If you have any boosters or amplifiers, remove them from your system.
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John: Inversion is very unlikely with the current weather conditions. I would also check Freeview reception has changed? | ukfree.tv - independent free digital TV advice - trees coming into leaf near to your aerial can often be the problem.
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Stephen Berry: Please see Freeview reception has changed? | ukfree.tv - independent free digital TV advice .
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Scott: Please see Ofcom moves to protect Freeview interference from 4G mobile devices | ukfree.tv - independent free digital TV advice .
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davis: You should get all the Freesat-from-Sky channels (except 5*, 5USA and PICKTV) without any card at all.
The signal from the satellite can't effect the sound, check your SCART cable is in good order and the settings.
If you have "three channels and bad audio" this suggest you have an analogue terrestrial signal on a transmitter that is switching over.
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Nick: I would just ensure that everything is set to "default" on the TV and you have "sharpening" off. Check you are using the RGB setting if you are using a SCART connection.
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Monday 30 May 2011 1:31PM
David: There is no need to wait for Black Hill to switchover, it already broadcasts Freeview HD and you will receive a full service from it today.