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Freeview Light on the Haslemere (Surrey, England) transmitter

first published this on - UK Free TV
sa_gmapsGoogle mapsa_bingBing mapsa_gearthGoogle Earthsa_gps51.090,-0.736 or 51°5'25"N 0°44'11"Wsa_postcodeGU27 1NQ


The symbol shows the location of the Haslemere (Surrey, England) transmitter which serves 3,700 homes. The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

Are there any planned engineering works or unexpected transmitter faults on the Haslemere (Surrey, England) mast?

Haslemere transmitter - Haslemere transmitter: Possible effect on TV reception week commencing 15/04/2024 Pixelation or flickering on some or all channels Digital tick

Choose from three options: ■ List by multiplex ■ List by channel number ■ List by channel name

Which Freeview channels does the Haslemere transmitter broadcast?

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.

 V max
C48 (690.0MHz)219mDTG-10W
Channel icons
1 BBC One (SD) South, 2 BBC Two England, 9 BBC Four, 23 BBC Three, 201 CBBC, 202 CBeebies, 231 BBC News, 232 BBC Parliament, plus 17 others

 V max
C35 (586.0MHz)219mDTG-10W
Channel icons
3 ITV 1 (SD) (Meridian (West micro region)), 4 Channel 4 (SD) South ads, 5 Channel 5, 6 ITV 2, 10 ITV3, 13 E4, 14 Film4, 15 Channel 4 +1 South ads, 18 More4, 26 ITV4, 28 ITVBe, 30 E4 +1, 35 ITV1 +1 (Meridian south coast),

 V max
C36 (594.0MHz)219mDTG-10W
Channel icons
46 5SELECT, 101 BBC One HD South, 102 BBC Two HD England, 103 ITV 1 HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, 105 Channel 5 HD, 106 BBC Four HD, 107 BBC Three HD, 204 CBBC HD, 205 CBeebies HD, plus 1 others

H/V: aerial position (horizontal or vertical)

Are you trying to watch these 44 Freeview channels?

the effected channels
the effected channels
the effected channels
the effected channels

The Haslemere (Surrey, England) mast is a public service broadcasting (PSB) transmitter, it does not provide these commercial (COM) channels: 4seven, 5Action, 5STAR, 5USA, Al Jazeera Eng, Al Jazeera English, Blaze, Blaze +1, Challenge, Channel 5 +1, Dave, Dave ja vu, DMAX, Drama +1, E4 Extra, YAAAS!, Film4 +1, Food Network, GREAT! action, GREAT! movies, GREAT! romance mix, GREAT! romance, HGTV, HobbyMaker, ITV2 +1, ITV3 +1, ITV4 +1, ITVBe +1, Legend, PBS America, Quest +1, Quest Red, Really, Sky Mix, Sky News, Talking Pictures TV, TCC, That's 90s, That's TV 2, Together TV, TRUE CRIME, TRUE CRIME XTRA, W, Yesterday +1.

If you want to watch these channels, your aerial must point to one of the 80 Full service Freeview transmitters. For more information see the will there ever be more services on the Freeview Light transmitters? page.

Which BBC and ITV regional news can I watch from the Haslemere transmitter?

regional news image
BBC South Today 1.3m homes 4.9%
from Southampton SO14 7PU, 51km west-southwest (246°)
to BBC South region - 39 masts.
regional news image
ITV Meridian News 0.9m homes 3.6%
from Whiteley PO15 7AD, 43km southwest (236°)
to ITV Meridian (South Coast) region - 39 masts.
All of lunch, weekend and 50% evening news is shared with all of Meridian plus Oxford

How will the Haslemere (Surrey, England) transmission frequencies change over time?

1984-971997-981998-20122012-1316 Oct 2019

tv_off Being removed from Freeview (for 5G use) after November 2020 / June 2022 - more
Table shows multiplexes names see this article;
green background for transmission frequencies
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W T
waves denotes analogue; digital switchover was 29 Feb 12 and 14 Mar 12.

How do the old analogue and currrent digital signal levels compare?

Analogue 1-4 15W
BBCA, D3+4, BBCB(-1.8dB) 10W

Which companies have run the Channel 3 services in the Midhurst transmitter area

Aug 1958-Jan 1992Southern Television
Jan 1982-Dec 1992Television South (TVS)
Jan 1993-Feb 2004Meridian
Feb 2004-Dec 2014ITV plc
Feb 1983-Dec 1992TV-am•
Jan 1993-Sep 2010GMTV•
Sep 2010-Dec 2014ITV Daybreak•
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Haslemere was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.

Saturday, 10 March 2018
John Fitzpatrick
2:57 PM

John Dyer:

Same story here at 43 Longdene Road.

I've tried a factory reset of our BT box but no change.

Looks like the transmitter still has problems. There doesn't seem to be an obvious customer service contact place that I can log the potential transmitter problem with.

Does anyone know how to contact whoever it is that looks after it?


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John Fitzpatrick's 15 posts GB flag
John Fitzpatrick
6:40 PM

All fixed now.

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John Fitzpatrick's 15 posts GB flag
Sunday, 11 March 2018
Gary Cox
2:11 PM

They are still working on the transmitter , though not today , Sunday . There are notices in this weeks Haslemere herald , with a number to call .....0808 100 0288 or look at I think that it's part of the clearance programme above 700Mhz . Though I realise holy cross is not transmitting on these frequencies ! My tv is still playing up , and yes I have checked everything . Gary , Apex Aerials . Haslemere

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Gary Cox's 4 posts GB flag
Monday, 12 March 2018
John Dyer
8:13 AM

We're still having problems too (Longdene Road). BBC channels are now more or less OK but nothing on HD.

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John Dyer's 4 posts US flag
Tuesday, 20 March 2018
John Fitzpatrick
11:31 AM

GU27 2PQ
My aerial is in the loft space.

I am still having problems (Longdene Road) receiving some channels on Freeview. However I have narrowed the problem down a bit.

I have run through the troubleshooting from this site and had a phone conversation with both BT and Freeview Support. Both the latter wanted a full retune and BT have even given me another youview box (my third in 3 months!!). None of their suggestions, nor the new box have changed the poor reception on affected channels.

Thanks to this web site, though, I can see that the channels with problems (blocky/no images and chopped or no sound) are the full set of channels on the Haslemere Transmitter Multiplex (MUX) PSB3/BBCB. All other channels are fine. The BT YouView box allows me to see that the Signal Strength is 91% and the Signal Quality is 100%.

I still have no clue why channels on this MUX would change state. All these channels worked OK before (a couple of weeks ago). Any further troubleshooting suggestions gratefully received.

There is a suggestion that aerial or cabling could be a problem though I have changed nothing at my end. I will get these checked even though I don't see how this is the problem.

link to this comment
John Fitzpatrick's 15 posts GB flag
John's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage

2:19 PM

John Fitzpatrick: Your signal strength is 91% - thats screaming you have too much signal, and thus every so often the tuners in the Humax (because thats what you really have) are overloading, hence the breakup.

The mux strength probably hasn't changed much, but it might just be enough to make it unwatchable.

There may be another problem, but I strongly suggest searching for 'too much of a good thing' on this website, and purchasing a couple of attenuators.

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MikeB's 2,579 posts GB flag
Wednesday, 21 March 2018
John Fitzpatrick
8:25 AM


Many thanks for your help, much appreciated.

I read your recommended pages and I now realise that I need to aim for a 75% signal level rather than the current high level. Also that I can deal with this problem via aerial and/or attenuator.

Pity that both Freeview and BT didn't check or advise on this as part of their helpdesk and installation scripts.

John Fitzpatrick

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John Fitzpatrick's 15 posts GB flag
John's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage

2:01 PM

John Fitzpatrick: To be fair, they have to ask the right questions - Humax's are well known to have sensitive tuners, and BT's biggest problem is usually broadband issues, not TV ones.

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MikeB's 2,579 posts GB flag
Saturday, 2 June 2018
John Dyer
9:48 AM

All our HD channels disappeared a few days ago.
All the non-HD ones are fine.
Anyone else experiencing this?

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John Dyer's 4 posts US flag

11:28 AM

John Dyer: Have you checked for any loose or damaged cables or connections behind your TV? Do not attempt to retune.

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StevensOnln1's 3,622 posts GB flag
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Your comment please
Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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